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Common Questions

How do I install Safe Merge? +

Visit our Setup Guide for step-by-step instructions. Installation takes about 2 minutes.

How do I upgrade or downgrade my plan? +

Go to safemerge.app/account and click on the plan you'd like. Changes take effect immediately.

How do I get a refund? +

Email joshua@thirdspaced.com with your refund request. We'll process it within 3 business days.

How do I disconnect Safe Merge? +

Go to HubSpot Settings > Integrations > Connected Apps, find Safe Merge, and click Uninstall. Your existing snapshots remain available for your plan's retention period.